Privacy Policy
Last updated: December 2025
Who We Are
Domain Collective is operated by Droidsize Technologies Pvt. Ltd., based in Noida, India. For privacy requests, email privacy@collective.domains.
What We Collect
| Category | Examples | Purpose |
|---|---|---|
| Account | Name, email, preferences | Create and secure your account |
| Billing | Subscription tier, payment IDs | Process payments, maintain records |
| Credentials | API keys/tokens you provide | Connect to your registrars |
| Usage | Features used, errors, device info | Improve the service, detect issues |
We do not collect registrar passwords—only API credentials you explicitly generate. Credentials are encrypted at rest.
How We Use Your Data
- Deliver the service (sync domains, manage DNS, process payments)
- Secure the platform (detect abuse, enforce rate limits)
- Communicate with you (essential notices, support)
- Comply with legal obligations
Sharing
We share data only with:
- Service providers that help us operate (hosting, payments, email)
- Registrars you connect to the service
- Legal authorities when required by law
We do not sell your personal data.
Data Retention
- Account and billing data: up to 7 years (regulatory requirements)
- Domain sync data: 36 months
- Support tickets: 24 months after resolution
- Account deletion: data removed within 30 days
Cookies
We use essential cookies to keep you signed in. Optional analytics cookies require your consent. See our Cookie Policy for details.
Your Rights
You can request access, correction, or deletion of your data. Email privacy@collective.domains. We respond within 30 days.
Security
We protect your data with encryption, access controls, and security monitoring. See our Security page for details.
Changes
We may update this policy and will notify you of material changes via email or in-app notice.
Questions? Email privacy@collective.domains.